The reception desk
Reminders and confirmations, a waiting list that fills freed slots on its own, forms sent before the visit, one inbox for the whole reception desk — and the page you are reading.
Mpya
Book straight from a clinic profile
Kwa wasafiriMuhimu zaidiThe booking form sits on the public page of the clinic — choose a service, a doctor and a slot without leaving it.
Confirmations and reminders by email and text message
Muhimu zaidiA confirmation right after booking, then reminders 24 hours and 2 hours before the appointment, in the language the patient chose.
Confirm you are coming with one tap
Kwa wasafiriThe reminder carries a button that confirms attendance, so the clinic knows which slots are really taken.
A waiting list that fills freed slots by itself
Muhimu zaidiSign up for the waiting list, and when somebody cancels or moves an appointment the slot is offered on automatically, in order.
Forms sent before the visit
Kwa klinikiClinics build forms of their own, send them ahead of the appointment and receive the answers attached to the visit.
One message thread per appointment
Clinic and patient talk in a single thread attached to the visit, attachments included, instead of scattered emails.
One inbox for the whole reception desk
Kwa klinikiEvery request, message and returned form lands in a single queue with a status and an owner, so nothing waits unassigned.
Doctor schedules and the slots generated from them
Kwa klinikiSet working blocks and exceptions once — bookable slots are built from them and rebuilt whenever the schedule changes.
Reports on absences, occupancy and booking channels
Kwa klinikiHow many patients did not turn up, how full the calendar was, and where the bookings came from.
Staff records and public doctor profiles
Kwa klinikiOne place for the whole team, with an explicit line between what a patient sees and what stays inside the clinic.
Online payments
Kwa klinikiClinics connect a payment account of their own and can charge for a visit at the moment of booking.
Download everything we hold about you
A single export covering messages and attachments — for patients exercising the right to data portability, and for clinics taking their own data with them.
Consent register and STOP
Consent to receive text messages is recorded together with where it came from, and replying STOP stops them at once.
This page
A public record of what changed in every release, available in 15 languages, next to the roadmap of what is still ahead.
Maboresho
The patient dashboard rebuilt
Kwa wasafiriA clear starting path, an inbox of your own, and one switch between your patient view and the clinic you work for.
Faster destination pages
We cut a large share of the traffic the service was generating against its own database, and destination pages load faster because of it.
Accessibility of the booking path
The public booking path is audited automatically against WCAG 2.2 AA before every release, on desktop and on a phone screen.